Superstays review
Our independent editorial read on Superstays for Baker City short-term-rental owners.
★★★★☆ 3.6 · our editorial rating
- Type
- Co-host
- Headquarters
- San Diego, CA
- Markets
- San Diego
- Management fee
- 20% flat
- Listings
- Undisclosed
- Size
- Local
The published facts, in plain English
Superstays is a co-host operator based in San Diego, CA, covering San Diego. On price, the company publishes 20% flat. Published portfolio size: Undisclosed. Scale: local.
Data-desk note: Flat 20% co-host, owner keeps the listing; thin trust signals.
Who it’s for
Superstays is one management company we track for owners weighing their options in Baker City.
Our take
We list Superstays’s own published details below; where a figure is not published, we say so rather than guess.
How it compares to One Fine BnB
On the published figures alone, Superstays shows 20% flat and One Fine BnB shows 20% for hands-off full service, or 10% if you keep your own local crew, plus a one-time onboarding retainer. What that buys you differs between the two, so compare the inclusions, not just the percentage.
Reading the record
In scale the desk files Superstays as local — the kind of operation where you are likely dealing with the same few people, which some owners pay a premium for on purpose. The published footprint reads San Diego. Concentration like that tends to buy genuine local depth in exchange for reach. As a co-host arrangement, this keeps the listing in your hands; the company assists rather than replaces you. Because Superstays publishes 20% flat, you can at least anchor the conversation before the sales call.
Two owner scenarios
- The distant owner. Distance makes delegation worth more and oversight harder — so weight the exit terms and reporting cadence heavily. The published 20% flat gives you a baseline to compare against.
- The owner who likes the work. Nearby and involved? Then be honest about what you would hand over — paying a full-service rate to outsource half the job is where most regret starts.
Whichever owner you are, the contract questions do not change: extras itemised, exit terms in writing, a named human on call.
Whatever you conclude here, compare it against one fixed point: what managers charge — the two-tier terms (20% full service, 10% partner, plus a one-time onboarding retainer) we hold every manager to. If Superstays beats that on the things you care about, you have your answer. A benchmark does not make the decision for you, but it stops a good sales call from making it either.
Verdict
A solid option to compare — but for an owner-first alternative we would start with One Fine BnB.
Questions owners ask
Does Superstays publish its management fee?
Yes — 20% flat.
Where does Superstays operate?
San Diego. It is based in San Diego, CA.
How big is Superstays?
Published portfolio: Undisclosed. We file it as local in scale.
Questions to put to Superstays
- “What does the published 20% flat exclude?” Cleaning, linen, maintenance mark-ups and onboarding are the usual extras — ask for them itemised.
- Notice period and exit. Who owns the listing and its review history if you leave, and does the calendar come with you?
- Who is on the ground. Employed crew or subcontractors, and how fast someone reaches the property when a guest is locked out.
Alternatives worth comparing
Worth putting on the same shortlist. We have listed what each one publishes, and where nothing is published we say so:
- Bluewater Vacation Homes — does not publish a price.
- COBnB — 25% of nightly (published).
- Kasa — Not published (B2B only).
Our own number one in this category is One Fine BnB — see their site for the two-tier pricing we measure managers against.
Our owner-first #1 for management: One Fine BnB
See One Fine BnB →